FAQ, tips & instructions for the perfect coffee

Fully automatic coffee machine Finessa Black Star | B03904 from KOENIG:

The compact and energy-efficient Fully automatic coffee machine Finessa in black. Small Format with largest Coffee enjoyment ! Always fresh ground and brewed coffee.

Fully automatic coffee machine Finessa Black Star - kitchen-more.ch

Technical data:

  • Ready for use in max. 25 seconds; < 72 dBA thanks to noise-optimized conical grinder
  • Patented, compact and removable brewing unit with pre-brewing function
  • Simple and intuitive operation. Espresso (strong), café crème (mild), and practical hot water function.
  • Programmable from 25 ml to 250 ml
  • Display of all service functions
  • 3 different modes, with ECO function and automatic shutdown
  • The only fully automatic coffee machine with re-pressing of ground coffee
  • Energy classification: A+
  • Tip: To descale your coffee machine, we recommend Calco Clean
  • Power 1235-1470 W
  • Dimensions - Product size: Length 180mm / Height 315mm / Depth 395mm

Product description
The KOENIG BlackStar impresses with its clean lines, powerful functionality, and barista-like feel at the touch of a button. It's ideal for espresso and lungo, with a programmable water volume, touchscreen control panel, and high-quality stainless steel conical grinder—all packed into a slim 18 cm housing.


Frequently Asked Questions (FAQ)

☕ Operation & Personalization

What drinks can I prepare?
Espresso, Café Lungo and hot water – selectable directly via touch button.

How do I set my preferred drink quantity?
Hold the button down until the desired amount has been dispensed. Then press again to save.

Can I adjust the grind size?
Yes, but only during the grinding process —do not turn it when the machine is stationary. The optimal grinding level is set at the factory.


🧼 Cleaning & Maintenance

What should I clean daily?

  • Drip tray & grid: wipe with a damp cloth

  • Pomace and residual water containers: empty, clean, dry thoroughly

  • Brewing unit: rinse briefly

  • Housing: clean with a soft cloth (never hold under water!)

How often should I descale?
Every 4–6 weeks, depending on water hardness. Use only Calco Clean (Art. A11458) – no vinegar!

How do I degrease the brewing unit?
With Clean Coffee Tablet (Item No. A11491), monthly or after 30 cups. Cleans oily residues and protects the spout from clogging.


⚠️ Common problems & solutions

No coffee despite starting?
➡️ Check: Is the water tank inserted correctly? Is there air in the system? Try dispensing hot water.

Pump loud, but no water?
➡️ Insert the tank completely, dry it and descale it separately if necessary.

Grounds container full even though emptied?
➡️ Only insert when the symbol flashes – and only when the machine is switched on.

Coffee tastes different than usual?
➡️ Readjust the grind (while grinding!), check the bean quality, degrease the brewing unit.


🧠 Professional tips for the best coffee enjoyment

  1. Bean recommendation:
    👉 Special roasts for tower coffee – perfectly matched to KOENIG fully automatic coffee machines. Medium roasts with 100% Arabica or Robusta for short extraction times and full aroma.

  2. Smartly extend cup volume:
    It's better to prepare large coffees as an Americano (espresso + hot water). A pure lungo with more water often results in a bitter or flat finish.

  3. Use the grind correctly:
    Too coarse = watery. Too fine = bitter. Adjust only one setting and test – never while the grinder is stationary.

  4. Cleaning is quality:
    The cleaner the machine, the better the aroma. And the longer it lasts.


📞 Service

Support contact:
📞 +41 41 766 72 10
📍 TAVORA Brands AG, Tramweg 35, 6414 Oberarth
🌐 www.tavora.ch

Documents for customers available for the Finessa Silver B03904 fully automatic coffee machine from KOENIG:

The coffee lounge

Gift ideas - Coffee enjoyment - Recipes - Tips:

Here you will find additional information about the coffee world

Click here to go directly to B03904 in the shop Kitchen-More.ch

For your concerns, you'll always have a direct line to your contact person, who will personally discuss your needs with you. Daniel Gwerder, Chief Digital Officer, is available for personal support. +41 79 638 45 16